News Update 01/06/2020 – Bookings Open Now.

We are pleased to say that we will soon be reopening for some appointments, we will be screening each appointment request to see if we can help you without you needing to come in.

We have spent a lot of time ensuring that we are strictly adhering to the Audiology and Otology guidance during Covid-19 which has been published by the UK’s audiology professional bodies; Association of Independent Hearing Healthcare Professionals, British Academy of Audiology, British Society of Audiology and British Society of Hearing Aid Audiologists.

What does this mean to you?

Before booking your appointment, we will ask you questions to ensure that you/others in your household do not have any symptoms of Covid-19 and that you are not in an at risk group.

We no longer operate any walk-in appointments; the surgery doors are closed and we have closed the waiting room. We are asking that all clients wait outside in their car prior to the appointment, when we will invite them in at their allocated appointment time (This will ensure there is no crossover in the corridors).

Please wear a properly fitting face covering when attending your appointment, if you don’t have one, we will supply it for you. You will be met in reception and asked that you use hand sanitiser. Our audiologist will be wearing the recommended Personal Protective Equipment (PPE). This will include a face mask.  Please do not touch anything unnecessarily. Throughout the appointment follow any instructions from the audiologist.

Between appointments the nursing team at the Centre will be sanitising all rooms.

We look forward to helping you hear once again, in the very near future.

Kindest Regards
Steven Hale
Audiology Director