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Hearing aids - let’s get technical

November 19, 2018

I am proud to be working in an industry that is constantly innovating…

Google Rating

5.0

Steven Hale Hearing

5.0

susan davies

14:52 14 Jan 20

This was a positive experience. Steven is professional, friendly and keeps you informed at each stage of the procedure. I thoroughly recommend him.

James Fanning

20:39 11 Dec 19

Steven came to carry out a hearing test on our Mid Morning presenter Danny Kelly at BBC WM. He was quickly able to detect moderate hearing problems and advise on the next steps. His knowledge was outstanding, all of our questions were answered. Bearing in mind this was carried out whilst live on the radio! Most importantly Steven was really friendly, attentive and made everyone feel comfortable. I will definitely recommend Steven to friends and family.

michael Hope

11:54 06 Nov 19

I had been having difficulty in finding some one to clear my ear wax before going on holiday.Steven fitted me in at very short notice identified the problem and removed the majority of the wax in a very professional manner.On my return he saw me again to ensure everything was OK and removed any remaining difficult to remove wax.I would definitely recommend Steven.

Helen Bradshaw

09:43 26 Oct 19

I wouldn't hesitate to recommend Steven's services. He is patient, thorough and knowledgeable and will always try to find the most appropriate solution for his clients, without any pushy salesmanship. A great service.

Mick Ashford

17:39 24 Oct 19

Very professional and explained everything thoroughly and in great detail. Did a great job on my problem ear removing wax with suction and irrigation. The results were plain to see and hear.

Victoria Hand

22:15 21 Oct 19

I have had micro suction twice. My ears were completely blocked. Recently, just before a long haul flight he squeezed me in between appointments, when he kindly re checked my ears and pressure on the ear drum before I flew. I was so grateful. Excellent friendly service, I will definitely recommend Steven to friends.

Gill Davies

08:53 12 Oct 19

Steven was so approachable and professional, he explained everything that he was doing, provided photographs and recommended aftercare. Highly recommended.

Nick Armstrong

15:58 11 Oct 19

Superb service from Steve, very professional and friendly. He explained every step of the ear wax removal process and was very informative. The process was quick and painless, with only the noise of the vacuum to contend with. I can hear much clearer now! Thanks Steve.

dave hough

10:56 12 Jul 19

When I first visited Steven Hale Hearing I was suffering from intrusive tinnitus after an accident at work and never having had tinnitus before I experienced insomnia due to the awfull noise, this brought on low mood and anxiety, so I was in a sorry state and had been off work for months.He advised sound generating ear pieces which helped with the insomnia and dialled out the worse of the tinnitus and even though I was seeing a therapist by then he gave me sound advice on how to deal with the phychological side of the tinnitus. He is very professional and I thank him here for his help as I am now back at work and coping again.

David Stanier

12:03 26 Jun 19

Excellent service, I had wax removal and moulds taken for CENS ear protection, I would recommend this practice to anyone with a hearing issue.

John Halloran

12:25 22 May 19

My first visit today for a complete audio 'MOT', with wax checking and clearance and tests for deafness and tinnitus. Steve did a great job. He is highly professional, pleasant and knowledgeable. Today was by far the best and most expert wax removal process I've ever experienced! I'll be using Steve again when I need to and would recommend SHH without reservation.

Anne Smith

16:31 07 May 19

I had an appointment with Steven Hale today and can now hear clearly for the first time in months! I was given a consultation beforehand and felt that he really listened and noted what I said. The procedure was very thorough and painless and I was provided with with before and after pictures. I was left well satisfied with my treatment.

Chelsie

14:43 07 May 19

Had a micro suction as my ear was blocked. Gave really good advice and procedure was quick and painless. Very happy with the results. Thanks :)

Gill Gardiner

14:50 30 Apr 19

Steven used microsuction to remove my ear wax today. Absolutely first rate. I can hear again! Very professional, an excellent service. Thank you.

Sean Browne

20:45 26 Mar 19

I have been wearing hearing aids, private and NHS, for nearly 50 years and suffer from severe hearing loss. Steven is the first Audiologist to get my settings almost perfect first time. In addition, I had been previously persuaded to no longer invest in private aids when I retired as they would not be worth it. Steven fitted a pair of high end aids under trial conditions and the difference was dramatic. Coupled with other support equipment I am now enjoying quality music again and watching TV programmes without subtitles. Telephone conversations are no longer a strain. Steven also dealt with a difficult problem for my daughter. He is notably not satisfied with only giving you quality hearing but works very hard to ensure you get maximum benefit from the amazing technology that is available.

Mohammed Nahim

15:23 05 Mar 19

Went for microsuction wax removal today. Found Steven to be very professional, thorough and reassuring. Would highly recommend.

Leila.

16:11 14 Feb 19

By far the best place you could ever go for any ear problem. I had some pretty severe wax build up and my GP was taking way too long to help me. So I went here and it took literally a few minutes for my hearing to come back and no pain left! My hearing has never been this good, even before the impacted wax! Steven Hale was very friendy, he is such a proffesional and you can really tell how much knowlegde he has when it comes to his work. The staff were all very friendly and you could clearly see that they enjoy being there. Definitely recommending this place and this will certainly be my first choice when dealing with any ear problem in the future.

Liz P.

10:11 10 Feb 19

Having used the NHS hearing service for fifteen years I realized that despite wearing aids I was still partially deaf in some situations - especially in a group of people. Having researched on the web realized that there are improved aids on the market that can offer much better clarity and also adapt to social situations. Visited Steve after reading his reviews and initially balked at the price of the state of the art rechargeable aids , so went to a local well advertised audiology centre instead - big mistake. Soon realised that the experience and care that Steve offers cannot be replicated and the same hearing aids are now functioning at a much improved level. Thank you Steve for all your patience.

Donald Robertson

19:00 30 Jan 19

Excellent and friendly service from a knowledgeable and highly professional audiologist. I will have no hesitation in making use of his services in the future

Mohamedraza Virji

09:00 06 Jan 19

Was able to fit me in less than 24 hrs from calling them. Steven was absolutely reassuring and the service was great. They made sure you felt comfortable at every stage. Thank you.

Ben Jeffrey

14:52 26 Nov 18

Steve was able to see me a short notice and unblocked my ear in no time at all. He was also prepared to help me jump-start my car!

andrew piwowarczyk

11:24 03 Nov 18

Excellent service from Steven, i managed to get a next day appointment after an issue with blocked ears, I have been to my local GP Many times to have my ears cleaned but nothing comes close to the treatment Steven applies.Using state of the art equipment Steven showed me the problems within my ear and treated accordingly with before and after pics. Safe to say my hearing is back to full working order and my ears feel as clean as a baby's.Thank god for the internet in allowing me to find Steven. i want to give 6 stars but the option is not there. Thank you once again Steven and i will be certain to see you again for regular checkups moving forward.

julie corkery

18:26 24 Oct 18

A first class service from a true professional. Helpful and extremely informative. Can't thank this man enough for the help and support I received.

Arun Dawani

12:59 16 Oct 18

Excellent experience and can highly recommend. Quickly identified and resolved my hearing issuer.

Andrew Smart

17:12 09 Oct 18

Steve is a very friendly guy who offers a fantastic service. He took a lot of time to clearly explain everything and made me feel very comfortable. I fully recommend Steve Hale hearing.

Laura Coombes

09:49 09 Oct 18

Very Happy! I was offered an appointment the following morning that I inquired. Warm, friendly and very informative. Worth every penny. My ears feel soo much better. I can Hear! The service was just brilliant, so thank you.

Gemma Wilson

09:19 11 Sep 18

Visited the clinic for Microsuction, what a fantastic service I received. Steve Hale was very good, talked me through every step of the procedure. I came away extremely satisfied and with two perfectly working ears. Thanks Steve

Stephen Harris

13:24 08 Aug 18

Excellent consultation. Thoughtful, detailed and precise. Genuine sense of caring. A refreshing change to the normal medical related appointments we endure.

Sarah Cooper

20:07 07 Aug 18

So glad I found Steven Hale - after having very blocked up ears for a while and faced with a long wait for nhs treatment I googled ear microsuction in my area and came up with several choices. I went for the cheaper options to start with and wish I hadn't wasted my time - very difficult to get hold of anyone and impossible to get an appointment within a 4 week timeframe! Steven Hale's website also popped up on google and after speaking to a very helpful receptionist I was booked in to see him for microsuction within a day. The clinic I went to on the Tamworth Road was very easy to get to and park, and Steven was very understanding and knowledgeable and sorted my blocked ears without any discomfort at all. Kids and hubby are relieved that they don't have to keep repeating themselves to me now I can hear again and the kids loved looking at the before (very gunky) and after (clean as a whistle) photos of the procedure that Steven includes on an email. Such a relief to know there is someone reliable that I can go to quickly whenever I need help again.

John KILLOCH

16:37 24 Jul 18

1st class service. Very friendly and efficient. I will be going back when I require further treatment.

Stepkaren Marb

17:40 17 Jul 18

A truly personalised service delivered with patience and care. What a difference it has made to my mum. Her hearing will never be 100% but now she can hear the birds tweet and, most importantly, me over the phone! The price is high but matched by an improvement in quality of life which mum wasn’t able to attain on the NHS. No disrespect to the NHS either - care has been great but within the limitations of resource. Thank you Steven. We are so grateful.

Godders

14:21 11 Jul 18

Excellent service and well worth it. Steve is extremely knowledgeable. Highly recommend.

Alison Baldwin

11:23 03 Jul 18

Great service from a very knowledgable and personable professional. Very happy with the microsuction service. Well worth the money!

Andrew Page

16:09 28 Mar 18

Many thanks Steven for an instant cure to my ear problem (Ear Wax Removal) All done within 30 minutes a well deserved five star service

Ravinder Rai

22:11 23 Mar 18

I have seen Steve several times travelling across the city and every time he has given a first class service.He is a supreme professional together with a warmth and empathy that is not always prevalent in the medical profession.

Ben Sweetman

19:48 14 Mar 18

I could write a thousand words about why you should visit Steven if you have problems with ear wax build up. I have suffered for years with persistent wax in my ears, periods of temporary deafness and tinnitus, back and fore to the doctors for unhelpful ear irrigation. That was until I read about a new way of cleaning out your ears called micro-suction. After a great amount of research, I opted to go and see Steven Hale in Sutton Coldfield and my experience was first class from start to finish.Upon booking my appointment, the receptionists were friendly and professional and seemed genuinely keen to find out exactly what was wrong and if a consultation was appropriate. Steven also called me back in person to confirm the issue and to advise me on what to before my visit. The level of aural knowledge, skill and expertise exhibited by Steven was fascinating and more importantly reassuring. I had a completely wax-covered ear drum in my left ear causing total deafness and tinnitus, my right ear had a solid ball of wax the size of a cashew nut lodged deep in the ear canal. Steven easily removed the wax from the left ear with microsuction and then on my second visit, finally managed to remove the huge lump of wax from my right ear. I can comfortably say I've never heard as well as I have now. This is all down to Steven's expertise.The skill and professionalism of Steven is one thing, but what's more comforting is his utter confidence in his ability at what he is doing, it's this kind of confidence that is often missing whenever I've visited a GP surgery to see a Nurse with an ear irrigator.It's this utmost confidence that puts your mind at ease when you visit, and this is why I can whole-heartedly recommend him and his team.

Gemma Pemberton

15:09 08 Mar 18

Amazing service after being let down by my own gp I telephoned Steven in a state and needing help. In an hour he could see me and sort my ear out and can now hear and with no pain. Would highly recommend...thank you so much.

Shareen Harte

16:46 27 Feb 18

I looked at Steven Hales website and reviews before I booked an appointment. As the reviews were good I went ahead and booked. I have never had micro suction done before, only syringing of the ears by my doctors surgery. but they don't offer this service anymore. I was very impressed with his service. He takes a photo of the inner ears so you can see for yourself what is blocking them. I came away with crystal clear hearing so would recommend him highly.Satisfied customer Shareen Harte

Derek Burton

16:01 15 Nov 17

Highly recommended. I needed ear wax removal which is no longer provided by my GP. Steven was most professional, explained the procedure clearly and used the latest technology. He even showed me live pictures inside my ears!! That's a first for me. I would not hesitate to go back in the future.

Robin Kelly

17:05 29 Sep 17

I purchased my first pair of hearing aids from Steven Hale Hearing five years ago and have recently bought some more. I have been very satisfied with all aspects of the service he provides. Steven has a good understanding of the technology of hearing aids and takes the time to explain everything you need to know to get the best out of your aids. Phone calls are dealt with promptly and on the rare occasion I have had problems with the hearing aids he has always seen me quickly to resolve the issue. A very friendly, professional service and I highly recommend him. Like a lot of people I was initially reluctant to use hearing aids but they have transformed my life. I no longer worry about social occasions and it’s good to hear birds sing when I go for a walk!

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