Alan found Steven Hale Hearing in 2020 when he needed regular Microsuction to clear the wax from his ears, which allowed his hearing aids to function better.

His hearing aids had been purchased elsewhere & they were already a few years old when said company went into liquidation.

We took over his care & in March 2023, Alan made the best decision to trial some new hearing aids from us.

To say he was amazed is an understatement. His initial email the day after we fitted him was nothing short of amazing;

Steve, I must tell you about something which happened yesterday evening. Nothing earth shattering, you might assume: I walked outside to our bins and back. A mundane task, performed almost daily. We live in a cul de sac, at the end, where they open up into a turning circle. Only this time, I could hear something I had never heard before. An odd sound, like you’d hear putting your ear against a cardboard tube open at the other end, only pitched lower. Largely mid-tone, around the tenor range in the main. But no pattern to it, ‘green sound’ you could call it. It was coming from all around, There didn’t seem to be a source. I wondered what it was. Then it struck me. We have telephone cables strung across the Grove, like the fingers of an outstretched hand, spanning its entire width in places. And it was very windy last night. What I could hear was the sound of wind vibrating the telephone cables. That’s why I couldn’t localise it. It was everywhere, bouncing off the roofs and coming from the wires direct. In 18 years of living here, I’ve never heard that sound before. The harmonics of the wind in the telephone wires. I’d known of the phrase ’the wind singing in the wires’ of course, but I can never recall hearing it before. There are so many improvements I could list in the single day since wearing these. But I will never forget that one. I heard the wind sing. And I thank you for getting me to the place where I could. Alan.